About the PHQ Report Card


PHQ standards evaluate how organizations measure physicians to ensure that measurement methods are fair and rely not only on cost, but also on accepted measures of quality. For hospitals, the standards evaluate if organizations provide members with performance information on hospitals from reliable government and other sources to inform decision-making. NCQA’s PHQ Certification is awarded to organizations that meet or exceed NCQA’s standards, which are widely acknowledged to be the most rigorous in the field.

PHQ standards were developed with input from physicians and physician groups; consumer advocates; employers; representatives from state and local agencies; and health plans. NCQA consulted with physician measurement experts and considered feedback from a formal public comment period. The PHQ standards were approved by NCQA’s multi-stakeholder Standards Committee and by its Board of Directors.

PHQ Standards

PHQ evaluation is divided into two standards: Measuring Physician Performance, which assesses how organizations measure and report on physician performance; and Hospital Performance, which reviews whether third-party information on hospital performance is available in a manner that is useful to members. An organization can be reviewed on either standard or on both standards.

The PHQ standards are built on the following principles:

  • Standardization and sound methodology, allowing results to be compared across organizations.
  • Transparency, giving physicians and hospitals the opportunity to provide input on measurement programs and how measurement results will be used.
  • Collaboration, pooling data on standardized measures to produce results with greater statistical reliability.
  • Action on quality and cost, avoiding the use of cost measurement results alone.


Certification Options

  • Certification in Physician Quality
  • Certification in Hospital Quality
  • Certification in Physician and Hospital Quality
  • Interim Certification in Physician Quality
  • Provisional Certification in Physician Quality