About NCQA

The National Committee for Quality Assurance (NCQA) is a private, not-for-profit organization dedicated to assessing and reporting on the quality of managed care plans. We are governed by a Board of Directors that includes employers, consumer and labor representatives, health plans, quality experts, policy makers, and representatives from organized medicine.

NCQA’s mission is to provide information that enables purchasers and consumers of managed health care to distinguish among plans based on quality, thereby allowing them to make more informed health care purchasing decisions. This encourages plans to compete based on quality and value, rather than on price and provider network. Our efforts are organized around two activities, accreditation and performance measurement, which are complementary strategies for producing information to guide choice. These activities have been integrated under NCQA’s Accreditation ’99 program, which includes selected performance measures in such key areas as member satisfaction, quality of care, access, and service.

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